Tuesday, March 09, 2010
   
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Remote Help

Remote Help

(Requires an active internet connection) 

We provide remote services as well. In case you don't know what this means:

We connect directly to your computer from our computer and troubleshoot your problems from our office. The charge for this service is less since we do not have to use any gasoline in order to reach your residence or business. Most issues can be solved using this method.

However, if we are unable to fix the issue remotely, either due to it being a hardware issue or an issue that requires booting from a separate disk, we will come out to your place and continue the servicing the same day.

We use Adobe's ConnectNow. It is completely encrypted and secure. Call (479) 420-9985 and follow the these directions. Its EASY! (If you are a business: Before clicking the link, make sure you have permission from your supervisor)

 Step 1Click here to initiate Remote Help Connection Step 2 Enter In A User NameStep 3 Choose Enter Meeting

 

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